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Subseries 1. Better Business Bureau, 1986-1998

Folder 5 Arbitration, 1986-1988
Folder 6 Arbitration, 1993
Folder 7 Arbitrator Training, 1992
Folder 8 Arbitrator Training, undated
Folder 9 Buick Motor Division Complaint, 1989
Folder 10 Cochrain Pontiac Complaint, 1987
Folder 11 Newsletter "the A Team", 1990
Folder 12 Roster of Members, 1991
Folder 13 Solutions, 1993-1998
Folder 14 Solutions, 1996-1998